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Order Book
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| “As Dean at a business school that has
made innovation a key element of our culture, it is fascinating to read Madan
Birla’s account of how FedEx instilled that value for competitive advantage.
His insights into the entire journey involved in innovation – the
organizational design it requires – make FedEx Delivers required reading for
students and managers alike” |
Dipak Jain, Dean, Kellogg School of Management,
Northwestern University;
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“FedEx Delivers is a treasure chest of ideas and examples of how the best gets better in planning and execution. This book will become an essential tool for those companies seeking to become leaders in their fields. I recommend this book with great enthusiasm.”
Larry Papasan, former president
Smith & Nephew Orthopaedics
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